You’re the expert at your craft. At Out & About, we’re the expert of ours.

While you’re doing what you love, we’ll be behind-the-scenes setting the tone, developing the brand, and executing the marketing that’ll get the word about what you do out and about amongst your audience to engage with your offline and online relationships.
Here’s who’s behind the curtain:

Lauren Hong

President

I’m Lauren, president of Out & About, a full-service marketing firm that I founded in 2013.

After several years of education, traveling, and international work, I landed in San Diego, where I decided to put my design and marketing skills into play by supporting for a few clients. Before I knew it, I had a portfolio, a growing client base, and an insatiable desire to help businesses grow by amplifying their presence.

 

Today Out & About is a 15+ person team with a suite of marketing services and a talented team of specialists devoted to transforming our clients’ marketing. I have the pleasure, day-in and day-out, of leading the creative and strategic direction of O&A.

My past experience is shaped by a degree in graphic design and advertising from Drake University and a Masters in International Studies in South Korea, where I first arrived as a Fulbright grantee. During that time, I worked in international relations and marketing roles at the US Embassy in Seoul, Oxfam Hong Kong, and Humanitas Global Development in Washington, DC.

For me, one thing remained the same throughout each and every industry, mission, and campaign: a singular focus of amplifying the message and reach of my clients.

For you, that means an open mind and a vast wealth of knowledge to make your marketing work for your business.

I’m passionate about small and mid-size business growth because I’ve been there. I know how difficult it is to launch, to grow, and to develop both visual and verbal messaging that reflects your brand and connects with your target market.

I believe in the strength of integrated marketing because I’ve seen O&A’s clients go from an idea in a coffee shop to a team of 15 and a client base that tripled in just one year.

You deserve to spend time doing what you love in your business while your messaging and marketing do the work to engage with your community and grow your presence.

At Out & About, I lead the team with the skills to allow you to do just that. Questions? Don’t hesitate to connect with me on LinkedIn or shoot me a message on Twitter!

Curious about how I get out and about? In my free time, you can find me relaxing at the beach with my husband and puppies, or indulging in new tastes at local farmers markets and restaurants as I get out and about in San Diego, the city that I love.

Pauline Kopotic Amerson

Marketing Manager

Hi! I’m Pauline. I’m the Marketing Manager here at Out & About Communications. And I love interacting with our clients and building meaningful relationships with them.

I’ve spent many years managing marketing projects – in large corporations such as Sony and smaller ventures as well. My experience ranges from social and web to print and branding. I get a thrill out of developing new programs – and driving to achieve real results.

I grew up all over the world, but settled here in San Diego for school. I went to the University of California San Diego for undergraduate work and the University of San Diego for my MBA.

I love living here in San Diego with my two daughters. We enjoy exploring the parks and beaches. When we get some time away, we head out on a camping trip or up to Disneyland for a new adventure.

Brittany Hill

Digital Marketing Assistant

Hi! I’m Brittany Hill, Digital Marketing Assistant here at Out & About. I support the team with daily administrative duties that include scheduling content, updating website and design files, and helping execute tactical marketing projects for our clients.

I grew up in Irvine, California and come from a big family. I have five brothers and three sisters — and I’ve lost count of how many nieces and nephews! Family is everything to me and I’m close with mine. My dad is one of my biggest heroes.

I moved to San Diego to pursue my bachelor’s degree in business administration-marketing at Point Loma Nazarene University and am proud to say I’m the first person in my family to graduate from college. In my degree program and early work experiences, I discovered my passion for marketing and knew this was the path for me. I absolutely love to support brands, tell their stories, and craft effective campaigns around their products and services.

When I’m out and about, I love exploring San Diego, especially new and fun coffee shops. I also enjoy hanging out with friends and hosting game nights. (I’m very, very competitive!) But my favorite thing in the whole world is watching the Denver Broncos play. I grew up watching football with my dad and brothers and have been hooked ever since! Go Broncos!

Susan Bystrom

Digital Marketing Coordinator

Hello! I’m Susan. I am a Southern California native– born and raised in Los Angeles, educated in San Diego. As a proud UC San Diego alumni, I have my bachelor’s in Communications and spent three wonderful years in college radio marketing, broadcasting, and management. Through radio, I found my affinity for building community by connecting and sharing people’s passions through online broadcasting and event production.

As a new addition to the Out and About Communications team, I am thrilled to have a hand in cultivating communities through various digital platforms. Having an integral knowledge of time management, data analysis, and project coordination, I look forward to helping organizations strategize and execute marketing campaigns with creativity and efficiency. When I’m “out and about” you can find me appreciating the amazing eateries San Diego has to offer and dancing amongst the live music scene.

Josefina Terrera

Senior Front-End Developer

Hello! My name is Josefina Terrera and I’m excited to be working with Out & About Communications’ talented team as a senior front-end developer. 

I’ve been working as a developer with large and small teams for the past six years and I’m looking forward to lending my expertise to create beautiful websites for Out & About clients. 

I’m originally from Argentina but moved to the States over a decade ago. I live in beautiful San Francisco and love getting out and about here. 

In my free time, I enjoy reading, hiking and cooking vegan dishes.

Tiffany Silverberg

Copywriter & Editor

Hi, I’m Tiffany. I team with Out & About Communications to support with content development and copy edits. My end goal is to help others tell their story.

After studying linguistics and doing research in language acquisition among deaf children at the University of California Berkeley, I was hired as the lead reporter at a small town newspaper. I learned on the job how to connect with local officials, business owners, and residents and to write what they cared about reading. That experience forever shaped how I view the impact of every person and every story in the world around us. I take this experience and my love of storytelling into the marketing area to further communicate who you are and your unique difference.

When I am not writing and editing, I’m spending time with my husband, young daughter and our 100+ lb. Newfoundland. I also love cooking, hiking, and classic children’s literature.

Sam Christopher

Video Producer

Hi, I’m Sam. I am a Pacific Northwest lover of hiking and the outdoors, now a San Diego transplant, and lover of the beaches and Mexican food. I live in North Park with my wife Alyssa, and we try to take advantage of everything this wonderful city has to offer.

I have a degree in Media Communications and almost a decade of professional video experience, and I know the in’s and out’s of this industry. I look forward to helping you on your next video project! Let’s grab some coffee and find out how we can best tell your story!

Minae Kim

Graphic Designer

My name is Minae. I’m a Graphic Designer. I graduated from Drake University with my Bachelors of Fine Arts, Graphic Design and received my Master of Fine Arts (MFA) from San Diego State University. I’m comfortable working in both print and digital design and I’ve explored typography, poster projects, studio, and branding/commercial work. Through hosting a full exhibition of my work and teaching undergraduate courses, I’ve learned how to produce work in all different mediums, styles and platforms. I’m thrilled to be a part of the Out & About team!

Adrienne Moch

Editor

Hi! I’m Adrienne Moch, a Chicago native who fled harsh winters and landed in San Diego about 25 years ago. (I still do love the Cubs — and my dog’s name is Cubbie!) I provide editing support to Out & About, ensuring all client copy is error-free and imparts the desired message.

 

I began my career as a journalist, moving into the corporate communications and public relations arenas before venturing out as a freelance writer/editor in 2004. I love what I do and take great pride in my well-honed skill set. While I’m industry agnostic, I do have extensive experience producing compelling copy for the financial services industry — working quickly without sacrificing quality. 

 

A graduate of Western Illinois University, I regularly venture back to the Midwest to see family (not in the winter!), but certainly prefer the Southern California lifestyle. Cubbie and I enjoy hanging out at local dog parks and finding new trails to explore — and I love trying new restaurants as well as reading, watching sports, and healthy cooking and baking.

Sarah Flocken

Public Relations/ Earned Media

Hi there! I’m Sarah, and I bring over seven years of PR experience to Out & About clients. After earning my bachelors in English and comparative literary studies from Occidental College and completing my masters in modern literature and critical theory from the University of Edinburgh, I moved to Washington, D.C. to start my career. I spent six years of learning what worked (and what didn’t) through in-house communications roles at nonprofits, a media company and a trade association. Once I left the swamp, I  took that east coast approach back to my home on the best— sorry — the west coast. 

 

As I like to tell clients, I’m D.C.-seasoned with a San Diego sense of fun. My goal is to help you build the relationships and trust you need with influencers and audiences, and tell your story in a relatable, human way. When I’m not pitching reporters, brainstorming a PR plan or drafting talking points and op-eds, you can find me performing with my improv team, Hail Satin; taking my dog to the beach; or attempting to sample beer from every San Diego brewery (which might take a while).

Mylo

 

Mylo is the resident first impressionist at Out & About. He greets and thoroughly sniffs each and every one of our visitors. He takes pride in his showmanship and strives to make sure no opportunity to jump, twirl, or charm our neighbors is ever missed. His favorite pastimes are sitting on the couch and watching the sunsets. When he’s not at Out & About, you can find him doing somersaults over his brother, Teddy.

Teddy

 

Teddy is the newest and littlest addition to the Out & About team. Teddy is currently serving an apprenticeship under the supervision of Mylo, the top dog at Out & About. During his apprenticeship, Teddy is product testing the latest chew toys, studying pulling at heartstrings, inspecting the trees of Downtown San Diego, and practicing partner acrobatics with Mylo. When he’s not putting in the hard work to make the whole neighborhood smile, he enjoys sniffing the floor and finding the best spot to hide in plain sight.

Don’t just be the best at what you do. Be known for it.